Memory-Lane Monday: An unexpectedly DIY job

opinion
Aug 24, 20201 min

They always say, if you want a job done right …

Computerworld  |  Shark Tank
Credit: Computerworld / IDG

This pilot fish gets a job doing customer service for a U.S. technology company.

“As customer service, we had no access to the source code if we found problems in the company code,” says fish. “All we could do was write up a report and submit it to the head office for fixing.”

And they do that pretty regularly, although bug reports rarely got fixed in a timely manner if at all. They’re usually told that there’s something more important to fix. And if one did get fixed, they weren’t told.

After a couple of years, an opening in the head office suits fish’s talents perfectly and he gets the job. After a few months of training, he gets a stack of bug reports to work on.

“The one on the top looked oddly familiar,” reports fish. “It was a bug report I had submitted years before.

“I fixed the bug myself in short order — and then called my old office to tell them it was fixed.”

sharky

Questions that Sharky gets a lot

Q: What's a pilot fish?

A: There are two answers to that question. One is the Mother Nature version: Pilot fish are small fish that swim just ahead of sharks. When the shark changes direction, so do the pilot fish. When you watch underwater video of it, it looks like the idea to change direction occurred simultaneously to shark and pilot fish.

Thing is, sharks go pretty much anywhere they want, eating pretty much whatever they want. They lunge and tear and snatch, but in so doing, leave plenty of smorgasbord for the nimble pilot fish.

The IT version: A pilot fish is someone who swims with the sharks of enterprise IT -- and lives to tell the tale. Just like in nature, a moment's inattention could end the pilot fish's career. That's life at the reef.

Q: Are all the Sharky stories true?

A: Yes, as best we can determine.

Q: Where do the Sharky tales come from?

A: From readers. Sharky just reads and rewrites and basks in the reflected glory of you, our readers. It is as that famous fish-friendly philosopher Spinoza said, "He that can carp in the most eloquent or acute manner at the weakness of the human mind is held by his fellows as almost divine."

Q: Do I have to write my story in Sharky-ese?

A: No. Not at all. Just be sure to give us details. What happened, to whom, what he said, what she said, how it all worked out. If Sharky likes your tale of perfidy, heroism or just plain weirdness at your IT shop, he will supply his particular brand of Shark snark.

Q: I've got a really funny story, but I could get fired if my old trout of a boss found out I told you. How confidential is what I send to Sharky?

A: We don't publish names: yours, your boss's, your trout's, your company's. We try to file off the serial numbers, though there's no absolute guarantee that someone who lived through the incident won't recognize himself. Our aim is to share the outrageous, knee-slapping, milk-squirting-out-your-nose funny tales that abound in the IT world, not to get you fired. That would not be funny.

Q: How do I get each new Shark Tank tale emailed to me?

Easy. Subscribe to the newsletter.

Q: Where are the Sharkives?

Tales of old can be found in Sharky's archive.

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