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But — surprise, surprise — there's more to the story than those headlines suggest.By JR Raphael Jul 18, 2025 12 minsChromeChromebooksGooglehow-toHow to use Microsoft Teams securelyWith a few settings, employees can effectively protect information in Microsoft Teams. We tell you how to collaborate securely, even when working from home.By Martin Kuppinger Jul 18, 2025 9 minsData PrivacyMicrosoft 365Microsoft OfficenewsHow AI is reshaping SlackThe company wants users to see Slack as a ‘work operating system,’ says Chief Product officer Rob Seaman. He offered a look at how Slack is incorporating new AI tools in the popular collaboration software. By Agam Shah Jul 17, 2025 6 minsCollaboration SoftwareGenerative AISlack Show more Show less View all Resources whitepaper AI-powered ITSM in Jira Service Management How AI can handle tedious tasks such as re-routing tickets, handling repetitive questions, catching up on long comment threads, and more The post AI-powered ITSM in Jira Service Management appeared first on Whitepaper Repository –. By Atlassian 08 Aug 2025Artificial IntelligenceManaged IT ServicesService Management Software whitepaper Report: TEI Impact Atlassian for ITSM 2024 By Atlassian 08 Aug 2025Artificial IntelligenceROI and MetricsService Management Software whitepaper Total Economic Impact of Jira Service Management & AI By Atlassian 08 Aug 2025Business OperationsITSMService Management Software View all Video on demand video First Person Meets… Derek Ashmore: Always be learning We meet Derek Ashmore, a career-long consultant who says the first thing we need to know about him is that he learns for a living. 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