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By Ed Tittel Jul 21, 2025 6 minsMicrosoftSmall and Medium BusinessWindows 10 Show more Show less View all Resources whitepaper AI-powered ITSM in Jira Service Management How AI can handle tedious tasks such as re-routing tickets, handling repetitive questions, catching up on long comment threads, and more The post AI-powered ITSM in Jira Service Management appeared first on Whitepaper Repository –. By Atlassian 08 Aug 2025Artificial IntelligenceManaged IT ServicesService Management Software whitepaper Report: TEI Impact Atlassian for ITSM 2024 By Atlassian 08 Aug 2025Artificial IntelligenceROI and MetricsService Management Software whitepaper Total Economic Impact of Jira Service Management & AI By Atlassian 08 Aug 2025Business OperationsITSMService Management Software View all Video on demand video First Person Meets… Derek Ashmore: Always be learning We meet Derek Ashmore, a career-long consultant who says the first thing we need to know about him is that he learns for a living. 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