Latest from todayfeatureDiscover Financial Services exec: GenAI isn't yet ready for prime timeIn a highly regulated area like financial services, generative AI tools can still go off the rails, says Keith Toney, president of Credit and Decision Management at Discover Financial Services.By Lucas MearianApr 14, 202518 minsDeveloperFinancial Services IndustryGenerative AI news Microsoft adds data agents to Fabric to help business users with analyticsBy Anirban GhoshalMar 31, 20254 minsAnalyticsData WarehousingMicrosoftnews Trump and EU Commission set course for confrontation on big techBy Martin BayerFeb 18, 20254 minsBig Data opinionThe Macy’s accounting disaster: CIOs, this could happen to you.By Evan Schuman Dec 13, 20248 minsAccounting SoftwareAnalyticsEnterprise Applications newsAdobe Experience Platform gets AI assistant for customer data insightsBy Matthew Finnegan Jun 6, 20244 minsAdobe SystemsCRM SystemsGenerative AI newsUdacity offers laid-off US workers free access to its courses for 30 daysBy Lucas Mearian May 2, 20244 minsEducation and Training SoftwareIT JobsTechnology Industry newsMicrosoft unveils new generative AI capabilities for retailersBy Anirban Ghoshal Jan 11, 20244 minsAnalyticsGenerative AIMicrosoft news analysisPrisma chief med officer: AI offers ‘tremendous opportunities’ but shouldn’t replace doctorsBy Lucas Mearian Oct 17, 202315 minsAugmented RealityChatbotsGenerative AI newsMicrosoft launches native integration for Python in ExcelBy Anirban Ghoshal Aug 23, 20233 minsAnalyticsMicrosoft OfficePython ArticlesopinionZoom goes for a blatant genAI data grab; enterprises, beware (updated)Zoom stirred up a kerfuffle this month when it amended its terms of service to make execs comfortable that it wouldn’t use Zoom data to train generative AI models. In reality, it was really doing spin control worthy of the sleaziest politician. By Evan Schuman Aug 17, 2023 8 minsData PrivacyGenerative AIZoom Video CommunicationsfeatureQ&A: TIAA’s CIO touts top AI projects, details worker skills needed nowSastry Durvasula, the chief information and client services officer at TIAA, has been leading an initiative to deploy AI in a myriad of business operations to create greater efficiencies and improve client experiences.By Lucas Mearian Aug 10, 2023 13 minsAugmented RealityFinancial Services IndustryGenerative AInews analysisNYC law governing AI-based hiring tools goes liveThe new law, aimed at organizations using automated hiring tools, will require regular audits of those tools to prove they don't have baked-in biases against gender or race.By Lucas Mearian Jul 6, 2023 8 minsChatbotsDiversity and InclusionGenerative AIfeature5 hot workplace collaboration trends (and 2 going cold)From generative AI to analytics, the collaboration software landscape is changing fast, but there’s more to consider than just the shiniest new tools.By Matthew Finnegan Jun 14, 2023 13 minsCollaboration SoftwareGenerative AISmall and Medium BusinessbrandpostSponsored by HuaweiData Storage Power: Preparing for an Intelligent Digital FutureAs data continue to grow at an unprecedented pace, so does the demand for storage capacity. Read to learn why data storage power is a crucial element of a modern digital infrastructure.By Huawei Nov 1, 2022 5 minsData WarehousingFlash StoragenewsHow AI-based search assistant Glean Chat is built to boost productivityGlean Chat, a generative AI application that builds on the Palo Alto-based startup’s knowledge graph and enterprise search, can connect to enterprise applications to provide conversational search experience, along with notes about sources. By Anirban Ghoshal Jun 6, 2023 5 minsBusiness IntelligenceEnterprise SearchGenerative AInews analysisSurvey: Most workers would welcome digital monitoring to boost productivityKnowledge workers in the US, UK, India, and China are often overwhelmed by the number of applications they use, according to research firm Gartner, and would are okay being monitored if it helps them do their jobs better.By Lucas Mearian May 15, 2023 5 minsAnalyticsAugmented RealityIT ManagementnewsNew Tableau AI features and Slack integration aim for data accessibilitySalesforce subsidiary Tableau seeks to fuel data-driven insights for its customers by adding personalization and automation to its business intelligence software.By Charlotte Trueman Mar 15, 2023 2 minsBusiness IntelligenceGenerative AISmall and Medium BusinessopinionIT’s lovefest with GPT-3 needs to meet reality nowAs we’ve seen with other highly-hyped technologies — such as the Web back in ‘95 and blockchain more recently — companies can get ahead of themselves when they jump into investments based on things other than strategic goals. By Evan Schuman Mar 3, 2023 7 minsAnalyticsArtificial IntelligenceAugmented Realityhow-toGoogle Sheets power tips: Create an automatically updating spreadsheetTired of finding, copying, and pasting data into spreadsheets? With just a few lines of code, you can set up a self-updating spreadsheet in Google Sheets that fetches and stores data for you.By Sharon Machlis Feb 9, 2023 8 minsG SuiteOffice SuitesSmall and Medium BusinessnewsTableau re-engineers dashboards, adds new analytics tools for business analystsIn its latest update, Tableau offers new dashboard, data model, predictive, and other capabilities to make it easier and faster for users to uncover data insights for business, while optimizing performance and cost.By Charlotte Trueman Oct 18, 2022 3 minsBusiness IntelligenceProductivity SoftwareanalysisCookie conundrum: The loss of third-party trackers could diminish your privacyWeb giants who have been advocating for an end to a nearly 30-year-old technology that follows you around the internet may be motivated more by profit than altruism.By Paul Gillin Jul 1, 2022 4 minsAnalyticsFacebookGooglereviewsPDF to Excel conversion: Your ultimate guide to the best toolsNeed to extract data from PDF files into a spreadsheet so you can analyze it? Find out how seven PDF to Excel conversion tools fared in head-to-head tests with increasingly complex data sources.By Sharon Machlis May 24, 2022 19 minsAnalyticsMicrosoft 365Microsoft Office Show more Show less View all Upcoming Events11/Aug-13/Aug in-person event CIO 100 Symposium & AwardsAug 11, 2025Fairmont Princess, Scottsdale AZ C-SuiteEventsIT Leadership 20/Oct-22/Oct in-person event CSO Conference + Awards 2025Oct 20, 2025Grand Hyatt Indian Wells Resort & Villas, Indian Wells, CA CSO and CISOData and Information SecurityEvents View all events Resources whitepaper AI-powered ITSM in Jira Service Management How AI can handle tedious tasks such as re-routing tickets, handling repetitive questions, catching up on long comment threads, and more The post AI-powered ITSM in Jira Service Management appeared first on Whitepaper Repository –. By Atlassian 08 Aug 2025Artificial IntelligenceManaged IT ServicesService Management Software whitepaper Report: TEI Impact Atlassian for ITSM 2024 By Atlassian 08 Aug 2025Artificial IntelligenceROI and MetricsService Management Software whitepaper Total Economic Impact of Jira Service Management & AI By Atlassian 08 Aug 2025Business OperationsITSMService Management Software View all Podcasts podcastsFirst Person, with Matt EganFirst Person is the show where we meet the most interesting people in IT, and learn from them what makes them tick by focusing only on their firsts. First job, first great boss, first failure or first pet. Learn from interesting people talking about serious things in a not-serious way. Contact matt_egan@foundryco.com11 episodesArtificial IntelligenceCareersIT Leadership Ep. 11 First Person Meets… Derek Ashmore: Always be learning Mar 26, 202535 mins Cloud ArchitectureIT Training Ep. 10 First Person Meets… Eamonn O'Neill: Be excited about technology Mar 26, 202541 mins Artificial Intelligence Video on demand video First Person Meets… Derek Ashmore: Always be learning We meet Derek Ashmore, a career-long consultant who says the first thing we need to know about him is that he learns for a living. Derek talks about a fortuitous entry into the industry when accountancy turned into coding, but how a lack of political acumen (and patience) almost derailed him. The answer has been to work in consultancy, joining teams to act as mentor and mentee, learning and guiding to successful outcomes. Derek tells us how he doesn’t believe in failure, but that his biggest mistakes have been not staying the course and trusting his judgement. But overall his career has been successful because he has given and taken something from everyone he has worked with. Aug 8, 2025 29 minsCloud ArchitectureIT Training Why enterprise browsers will unlock productivity, improve user experience Aug 5, 2025 37 mins BrowsersEnterpriseGenerative AI First Person Meets… Eamonn O’Neill: Be excited about technology Aug 1, 2025 41 mins Artificial Intelligence Is Google search dying? 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